Terms and Conditions / Privacy Policy

Privacy Policy

Last Updated: September 2025

Inner Strength Counseling Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website [https://www.innerstrengthcounselingservicesllc.com/] (the “Site”).

1. Information We Collect

We may collect:

  • Personal Information you provide: your name, email, phone number, or other information when completing a form, signing up for a newsletter, registering for an event, or making a purchase.

  • Automatically collected information: IP address, browser type, device information, cookies, or analytics data.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide requested services

  • Schedule and manage appointments

  • Process event registrations, purchases, and payments

  • Send newsletters or updates (if you opt in)

  • Improve website functionality and user experience

  • Comply with legal requirements

3. Third-Party Services

We may share, store, or process your information through trusted third-party providers, including but not limited to:

  • Squarespace (website hosting and newsletter sign-up)

  • Brevo (email/newsletter management)

  • Blurb (photobook sales and order processing)

  • Viewcy (event registration, ticketing, and payment processing)

  • Sessions Health (EHR, scheduling, billing, and payment processing)

  • Stripe (secure payment processing linked to Sessions Health and Viewcy)

  • Google Workspace (email, forms, and data storage)

  • Psychology Today (directory listing and HIPAA-compliant telehealth platform)

  • Open Path Collective (affordable therapy platform and session management)

  • Social media platforms (Facebook, Instagram, and others)

Each provider has its own independent privacy policies.

4. Cookies & Analytics

We may use cookies and analytics tools (e.g., Google Analytics) to monitor traffic and usage patterns. You can adjust browser settings to decline cookies.

5. Data Security

We take reasonable steps to protect your personal information, but no online method is 100% secure.

6. Your Rights

You may request to review, update, or delete your information, or opt out of communications, by contacting us.

7. Not a HIPAA Notice

This Privacy Policy applies to general website use. Clients receive a separate Notice of Privacy Practices under HIPAA.

Terms of Use

Last Updated: September 2025

By using our website [https://www.innerstrengthcounselingservicesllc.com/] (the “Site”), you agree to the following Terms of Use:

1. Informational Purposes Only

The Site is for educational and informational purposes and is not a substitute for therapy, diagnosis, or treatment.

2. No Therapist-Client Relationship

Accessing this Site does not create a therapist-client relationship. A professional relationship is only established after intake, consent, and scheduled sessions.

3. Emergency & Crisis Services

This Site is not intended for crisis support. In emergencies:

  • Call 911 or dial 988 for the Suicide & Crisis Lifeline.

4. Third-Party Services & Social Media

The Site may link to third-party services and social media platforms (Squarespace, Brevo, Blurb, Viewcy, Sessions Health, Stripe, Google Workspace, Psychology Today, Open Path Collective, Facebook, Instagram, etc.). We are not responsible for their content, policies, or practices.

5. No Guarantees

We do not guarantee outcomes from therapy, events, or other offerings. Results vary by individual circumstances.

6. Intellectual Property

All content on the Site is property of Inner Strength Counseling Services, LLC and may not be reproduced without permission.

7. Limitation of Liability

We are not liable for damages resulting from your use of the Site, participation in services, or interaction with third-party platforms.

8. Compliance & Policies

By using this Site, you acknowledge:

  • Privacy Policy and Terms of Use are posted

  • Cookie consent tools are in place

  • Email marketing complies with CAN-SPAM/GDPR

  • Payment processing handled by secure third-party providers (Stripe, Viewcy, Blurb)

  • HIPAA compliance for clinical records and telehealth (Sessions Health, Psychology Today)

  • Professional social media boundaries are maintained

9. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.

Contact

If you encounter accessibility barriers, please contact:
📧 diana.lapplcsw@innnerstrengthcounselingservicesllc.com